FAQ | nassar-antiques

How can I make order?
Take a look to our products, choose from them - specify the quantities you want and just send us an inquiry via e-mail about price;We will send you the best prices - and we will answer all your questions within 24 hours.

How long that will take to finish your order and be ready for shipment?
This depends on the type of the products and quantities requested, this may take 45 days or more or less to ship a container and we are doing our best to ship on delivery time.

What are the payment terms?

When we receive confirmation of your order and send 50% as a down payment to the company's bank account, we will start manufacturing; we will send you reports on the manufacturing in each stage

After we finish processing, you will send us the remaining 50% of the value of the order before shipping

Then, all original shipping documents; B.L - Invoice - Packing list will be sent to you on your address through Fedex

Can I change the colors, finishes, sizes and fabrics?
Yes of course,
Most of the products presented in this site, we can change the colors, sizes (measures), finishes and fabrics according to the desire of the client in addition to, we are ready to manufacture any special designs upon client's request - you can send us designs (pictures) and we will make a copy to you.

How the product is packed?

Special, anti-adhesion paper so as not to harm the surface of the furniture.
Cardboard, to protect the product from shock during transportation and shipping Bubbles wrap, go around the entire product and more layers at the corners.
For glass and mirrors, they are encapsulated and carefully placed in wooden box.